Q: What is your minimum order quantity (MOQ)?

A:Our minimum order quantity (MOQ) depends on many factors such as product, material, dimensions, etc.

Q: Do you provide a free samples?

A: Yes, we are pleased to provide a free sample for your initial evaluation of our materials if we have the sample in stock and if its cost is bearable to us.

Q: Do you accept a trial order before bulk purchase?

A:Yes, we welcome your trial order to verify our quality before your bulk purchase.

Q: What is your production time?

A: Our production time depends on materials, production methods, tolerances, quantity, etc. Normally, it takes 15-20 days if we have stock material, and it takes 30-40 days if we don't. Please share your specific requirements with us, and we will quote the fastest production time.

Q: What are your payment terms?

A: Our payment terms are T/T, L/C, PayPal.

Q: What packaging do you use to ensure ceramics are safe?

A: We pack the ceramic products tidily with foam protection inside the carton, plastic box, and wooden box.

Q: Do you accept custom orders?

A: Of course, most of our orders are custom products.

Q: Would you provide an inspection report and material test certificate for our order?

A: Yes, we can provide these documents upon request.